PrintMyGfx Disclaimer.
All print jobs require a 100% advanced payment due upon checkout when placing an order with PrintMyGfx. It is our policy that such advanced payments are strictly non-refundable*.
PrintMyGfx does not guarantee the exact color (including darkness or brightness) and cuts on jobs due to our gang run1 printing process.
By sending specifications, images and/or file to PrintMyGfx.com, you the “client” represents that you, the client are the sole author of the work and possess all rights to use such specifications, images and/or files, including but not limited to any exclusive licenses. Client further represents that the specifications, images and/or files do not infringe upon any statutory copyright, common law right, trademark, license or any other proprietary right.
If furnishing such specifications, images and/or files to PrintMyGfx.com client agrees to hold PrintMyGfx harmless against any claims whatsoever associated with their use or exploitation.
Shit happens. PrintMyGfx is in the business of delivering high quality, fast turnaround printed material. However, shit happens in real life. When said shit happens, PrintMyGfx will make a reasonable attempt to the complete and ship your job. That means, if there is an electrical failure, or a machine goes down (because that really happens), we will reach out to you as soon as possible to let you know something has gone awry and seek the best possible solution together. We believe that teamwork makes the dream work, we’re here for you!
If delivery is impaired by an act of God, electrical failure, airline delays or cancellations, etc., PrintMyGfx.com will make a reasonable attempt to complete and ship the client’s job, however, client agrees not to hold PrintMyGfx.com liable if delivery is impaired or delayed by such an act of God, electrical failures, airline delays or cancellations, or any other unforeseeable delay in delivery.
Where are you based?
We are based in Columbia, MO.
What is a print broker?
A print broker is a professional “middle man” between you, the client and printers. One of the things that makes PrintMyGfx unique is that we don’t use just one printer, we actually have a network of printers to bring you quality products and fast turnaround without breaking the bank.
We encourage you to stick around with us for a while as we will be adding more and more products to our already extensive catalog.
Do you supply graphics for print?
PrintMyGfx.com does not provide graphic design services at this time.
Where do I submit my files for print?
You can either upload your artwork upon check out or email your files to art@printmygfx.com
What is your Refunds & Reprints policy?
Refunds & Reprints Policy
Updated: 07.14.19
We reserve the right to update and revise this Refunds & Reprints Policy without prior notice to reflect changes in our policies, services and/or in response to our client’s feedback. When we do make changes to this Policy we will revise the “last updated” date at the top of this Policy. Please make sure that you review it frequently as any time you place an order with PrintMyGfx the current Refunds & Reprints Policy will apply.
We guarantee that our printed products will not be defective in accordance with industry standards. You may contact our Customer Service Department (wecare@printmygfx.com) and a PrintMyGfx representative will be pleased to help address any general issues you may have with your print job.
If you believe your print job is defective or has not otherwise met your requirements please contact PrintMyGfx, IN WRITING via email, within six (3) business days of receiving your order. If you do not contact us within this time frame we will assume that your job was satisfactory upon receipt and will be under no obligation to provide a refund or reprint. Once you have contacted us, we will then have nine (9) business days to determine if a reprint or refund is appropriate, or to advise you that more information is needed to process your inquiry. If we request additional information to verify an inquiry and it is not provided within a reasonable time, we will be under no obligation to provide a refund or reprint. If we determined that a product is in fact defective or has not otherwise met our obligations, one of the following two resolutions will be offered:
- We will reprint the print job with rush production.
- We will refund the original order price.
We reserve the right to request samples of any allegedly defective material prior to either of the above resolutions being agreed to.
A Customer Service representative will contact you within 24-48 hours of us making the determination that a reprint or refund is appropriate in order to confirm the approved solution. If you do not make contact with our representative within three (3) business days of their first attempt to contact you with the approved solution we will assume that the issue has been otherwise resolved and no reprint or refund will be given. Once the approved solution is agreed upon, unless we agree otherwise, you must return the entire original print order to us, at the address provided by our Customer Service representative, within 10 calendar days after the date the solution is approved. If you do not return it within this time frame you agree that the original order will be charged against your credit card on file with PrintMyGfx.
A refund or reprint will only be possible after an approved solution has been authorized and, unless we agree otherwise, provided that the entire original print order has been returned to and received by us.
When applicable, a refund will be issued within 15 business days of our receipt of the original product order.
A reprint will begin production within one (2) business days of our confirmed receipt of the product or such earlier time as we may agree to.
The forgoing is PrintMyGfx’s sole responsibility with respect to a defective order. To the maximum extent permitted by law, PrintMyGfx is not responsible for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if PrintMyGfx has been advised of the possibility of such damages), resulting from the order.
The following are some guidelines and examples of issues that do not constitute grounds for a refund, or a return or reprint of a product:
- An order that is refused at time of delivery or undeliverable orders. (We will reship the product at the customer’s expense if requested, please see our shipping policy).
- The product is lost, delayed or returned to PrintMyGfx due to an error made by the customer in submitting the proper shipping address. (For product that is later found or that is returned to us we will reship the package with a corrected address and charge an additional shipping fee for the shipment).
- Product that is delayed in production and/or shipping as a result of the customer providing inaccurate information.
- Product that incurs a higher shipping charge as a result of the customer providing inaccurate information.
- Product that is delayed in production and/or shipping as a result of shipping carrier delays, acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, or any other circumstances that are beyond our direct control.
- Product that has experienced a color shift during the conversion to CMYK format, for example as a result of having been submitted by the customer in RGB or PMS Pantone colors.
- Errors that are contained in the uploaded customer file, such as misspelling, graphics, bleeds, grammar, damaged fonts, punctuation, wrong cuts, incorrect or missing folds, die lines, crop marks, transparency, overprint, and finished product size.
- Product that experiences print or images that are fuzzy, pixilated or otherwise distorted as a result of the customer providing artwork that is not at a minimum of 300 DPI at 1:1 ratio (or 100%) and/or in CMYK mode.
- Products that do not exactly match color or ink density. PrintMyGfx does not color match or match customer specified ink density.
- An inability to print or write on the product, unless the product description states otherwise. A typical UV coated product cannot be printed or written upon. Matte finished products may or may not accept printing or writing.
- Orders that are duplicated as a result of customer error.
- Orders that are canceled after the order has entered into production (or any process thereafter).
- Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer’s responsibility to allow sufficient time when placing an order for time sensitive materials.
- A customer’s violation of any of the terms and conditions governing the use of PrintMyGfx’s website and/or ordering of product.
- Viruses, worms, trojan horses and other forms of harmful or malicious code that are not detected or removed using PrintMyGfx’s standard virus/malicious code detection procedures.
- Loss, corruption of, or damage to your personal information, Customer Content, order history or related information that is stored by PrintMyGfx.
- Our failure to notify you of any delay, loss or damage in connection with your printed products or shipment or any inaccuracy in such notice.
- The release of an order by the shipper without obtaining a signature.
Please note that PrintMyGfx’s provision of advice, assistance or guidance either on this website or via our Customer Service representatives does not constitute an acceptance of responsibility or liability for any problems that may arise in connection with any print order or services provided.
What is your shipping policy?
Shipping Policy and Guidelines
Updated: 07.14.19
We reserve the right to update and revise these Shipping Policy and Guidelines without prior notice to reflect changes in our policies, services and/or in response to our customers’ feedback. When we do make changes to this Policy, we will revise the “last updated” date at the top of this Policy. Please make sure that you review it frequently as anytime you place an order with PrintMyGfx the current Shipping Policy and Guidelines will apply.
PrintMyGfx offers several shipping options, including FedEx and UPS or their related services. Our standard shipping level (“Standard Shipping”) is by ground shipping. Shipping rates will be presented based on what should be the most efficient option available for your order, but you may elect to use an alternative method of shipping during the ordering process
If you have dated or time sensitive material please plan accordingly; leave plenty of time to receive your order. We strongly suggest that in such circumstances you do not rely on Standard Shipping delivery.
Our shipping charges are based on the rates charged by the carrier, as they may vary from time to time. All orders are shipped FOB shipping point, which means ownership and risk of loss transfers to you once we deliver the order to our shipping carrier.
Unfortunately, we cannot use a customer’s personal account with UPS, Fed Ex or any other carrier.
The estimated delivery time for any given shipment will vary according to the method of shipping you choose and/or by your location. Please note that although we strive to meet the estimated delivery times, because we use a third-party shipping service, we are not able to guarantee a specific delivery date or time. If you have time sensitive materials, please make sure you allow sufficient time to receive your order.
After your order has been placed and PrintMyGfx approves your artwork, you order will be provided to the production facility where your order will be processed. PrintMyGfx works with print production sites located across the U.S. and your job will generally be sent to provide the most efficient shipping based on your chosen delivery location. Certain product offerings, however, require production at a specific site and the shipping time and charges will be calculated based on that location.
If you select a shipping service other than Standard the delivery date will correspond to the service level you select. Again, the delivery date does not include the day of pickup. If you select the relevant shipping carriers 2 Day, Next Day, or some other special delivery level (or their equivalent) this means that the shipper is guaranteeing its shipping service within the time period selected. Note that only these special accelerated shipping services are guaranteed within the time frames given. Standard is NOT guaranteed to deliver within the estimated arrival time.
Your estimated shipping time is in addition to the order/production turnaround time you selected during the order process. Add the turnaround time and estimated shipping time together to estimate the delivery date.
We reserve the right to change the facility originally selected to the produce your order. (For example, equipment failure, natural disaster or order volumes may impact production capacity requirements necessitating a change in site). Should this happen, we will do everything possible to contact you in a timely fashion to inform you of the impact it may have on your estimated shipping time, etc.
Our shipping process cannot accommodate multiple print orders for shipping purposes. Each product ordered will be shipped separately and will require a separate shipping charge. They will also have its own estimated shipping time and may arrive on a different date to other products you have ordered. If you are ordering multiple products, it is possible that these may also require different production facilities. If you are ordering a specially priced package, there will be only one shipping charge incurred, however, the individual products will be shipped separately and will arrive at different times. If you need these products by a certain time, please plan accordingly as we cannot guarantee multiple product orders will be received on the same delivery date.
Orders which exceed size or weight limitations for the selected delivery level may be divided into multiple boxes. Your order confirmation and/or product tracking information will reflect the number boxes you can expect for your order. If your order is divided into multiple boxes we cannot guarantee that all of the boxes will be received on the same day.
We do not deliver to PO Boxes and it is your responsibility to verify that an actual street address has been entered, and that it is the correct and accurate address (including zip code) for your delivery. We strongly recommend that you include a telephone contact number in your shipping information. We are not responsible for any delays, losses or increased delivery charges caused by mistaken or incorrect delivery addresses. We are not responsible for any delays or losses of product once the product is delivered to the carrier for shipment.
Please verify that your payment information is entered correctly. Shipments may be delayed because of improper credit card information and we are not responsible for any delay or loss associated with this.
Holiday Turnaround: During the holiday season our regular and rush printing turnaround times may be extended by an additional (2) two business days due to an increase in volume. We will keep our website updated with current alerts during the holiday season.
Holiday Shipping: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for PrintMyGfx to relay your information to the shipping carrier for the arrival scan, and the following 3 business days/non-holidays for your shipment to arrive.
Please note. If a package is not delivered due to refusal (such as a failure to pick up the product from the carrier, if applicable) or an error made by the customer, such as improper shipping address, it may cause the package to be reshipped, and you will be charged an additional shipping fee for this reshipment. You may also incur additional fees as a result of the inability of the carrier to deliver the order and possible return fees. Even if you decline to have a product reshipped, you will be responsible for the product cost, original shipping and any additional fees incurred as a result of the product being returned. You consent to these fees being charged against the credit card used for the transaction.
If you wish to change the shipping address after you place an order, you may do so up before the order is out for delivery. Each time that you request that we intercept and transport an order to a new shipping address (i.e., other than the one currently chosen) you will incur an administrative fee of at least twelve dollars and thirty-five cents ($12.35) as well as any increases in the shipping fees and other charges the carrier may impose. You consent to these fees and charges being charged against the credit card used for the transaction.
We will make every effort to adhere to the estimated shipping schedule and delivery date for your order. However, equipment failures, technical problems, shipping delays and other problems beyond our control may delay the printing and delivery process. Under such circumstances rush charges and other production fees may be waived or refunded. However, such delays are not grounds for cancellation of an order. By placing an order with PrintMyGfx you are agreeing that we are not responsible or liable for, and no refund, cancellation or credit will be due as a result of shipping carrier delays, such as acts of God, weather conditions, environmental or dangerous goods incidents, or any other circumstances that are beyond our direct control.
Please take note that if you choose a residential address as your delivery address the carrier will typically not require a signature at the time of delivery and the package may be left at the address. If you require a delivery signature, please contact Customer Service at wecare@printmygfx.com.
Do you accept orders placed outside of the US?
Not at this time.
How long will it take to receive my order?
Several factors will determine this:
- Production Turnaround (actual time to print your product)
- Shipping Turnaround (delivery time from ship to receive)
- Pre-Flight (is the artwork approved right away or are adjustments needed)
Will you match our proofs on press?
No. We do not match any proofs on press. We print directly from your digital file.
At what resolution should I submit my files?
Files should be submitted at least at 350dpi. Please review our templates section for the most current template for your product. If you are having any issues with your artwork, we will be more than happy to assist you in getting it right!
When I design with a border, is the border going to always be even all around?
The short answer is, no. However, if you want to design with a border, the more space you leave around the card, the better the card will look. If you leave very little room, any minor factor will cause the card to be slightly uneven. In the printing industry, this is completely normal. There are several reasons this occurs. When you buy paper it comes cut to size, many times by a guillotine. If it is guillotine cut, there is a very good chance that the paper will be slightly smaller or uneven in some parts. After the paper is cut it is then fed into a printing machine. There is some tolerance in the press. Next is UV coating (if applicable). After the UV coating it is either slit or cut again with a guillotine for to the final size. Any minor movements thru out these processes may make a difference even as large as 1/16th of an inch or more in any type of printed piece. Although, it is not recommended to design with borders, if it is necessary, we will make a great effort to try to keep the job as close as possible. Please remember there is some inevitable tolerance that must be taken into consideration.
What is a Gang Run? Does PrintMyGfx.com do Gang Runs?
A gang run is basically a large sheet with multiple orders of multiple clients being placed on it to divide cost of production among many clients and to be able to offer very competitive pricing to our customers. The only down side is colors may vary from one time ordered to another because we cannot focus on any particular piece of art but instead we must focus on the entire sheet. Colors generally don’t vary more than approximately 5%. PrintMyGfx does use this method of printing to offer competitive pricing on large quantity orders.
What colors do you use to print? Can I use PMS colors?
PrintMyGfx.com ONLY prints in CMYK. No Pantone, PMS, or RGB
What do I do if the size I want to print is not listed in the website?
Please request a quote online and we will be happy to assist!
What is UV Coating?
Ultraviolet cured (UV) coatings are a liquid like a varnish with a lamination-like appearance used to instantly dry and shine printed paper. The liquid is applied with a coating tower on to the paper. It is then passed through extremely intense uv lights which instantly dries the ink on the paper. With the uv liquid coatings our printers use, you well get extremely high gloss and shine as a standard for business cards and postcards. UV has many advantages. When UV coating is applied, the printed material will never fade off in someone’s wallet or hand or even the sun.
If you plan on printing or writing on your printed material, please request NO UV coating. You will not be able to write or print on UV coated material. Please reach out if you are unsure of your needs! We are your printing team!
Is UV Coating mandatory?
You may use a sharpie pen to write on it but it is not 100% effective. If you need to write or print on your postcards please let us know at the time of your order and we will use our NON UV paper.
If I have multiple orders, how do I submit the jobs?
When you purchase multiple items in your cart and email us your files to art@printmygfx.com, please be sure to let us know which file is to be printed with each order or upload upon check out.
If I need to cancel an order, is this possible?
Please contact us by phone and email as soon as possible. We will not be able to cancel your order once production has begun.
What are all the turnaround times for orders?
PrintMyGfx standard turnaround time depends on the product ordered, if you do not specify, you will be charged for standard turnaround for the relevant product.
Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.
For your convenience, depending on the product ordered, PrintMyGfx offers a variety of different production turnaround times. The available turnaround times will be listed with the product as part of the order process.
Next Business Day (if available) — all production ready jobs received and confirmed by no later than 9:00 a.m. will be ready by the end of the next business day. Production ready jobs not placed and confirmed by 9:00 a.m. will be treated as having been received before 9:00 a.m. the following business day.
Next Day Plus 1 (if available) — all production ready jobs received and confirmed by no later than 12:00 p.m. will be ready the by the end of the second business day after receipt. Production ready jobs not placed and confirmed by 12:00 p.m. will be treated as having been received before 12:00 p.m. the following business day.
2-4 Day — all production ready jobs received and confirmed by no later than 12:00 p.m. will be ready between 2:00 p.m. the second business day after receipt and 12:00 p.m. on the fourth business day after receipt.
5-7 Day — all production ready jobs received and confirmed by no later than 12:00 p.m. will be ready between 12:00 p.m. the fifth day after receipt and 12:00 p.m. on the seventh day after receipt.
Please note: –Turnaround times for jobs that PrintMyGfx does not deem production ready (e.g., those with problems or that require a proof) will not begin until the job is approved and ready for production.
What are the payment terms?
All print jobs require a 100% advanced payment due immediately upon placing an order.
What freight carrier do you use for shipping?
Different printers use different carriers based on shipping options. Those carriers are:
UPS
FedEx
USPS
DHL
Does PrintMyGfx.com Guarantee Colors?
No.
What are PrintMyGfx.com’s Terms & Conditions?
Terms & Conditions
Updated: 07-14-19
OVERVIEW
This website is operated by MoneyGraphics LLC DBA PrintMyGfx. Throughout the site, the terms “we”, “us” and “our” refer to PrintMyGfx. PrintMyGfx offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Terms” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/ or contributors of content.
Please read these Terms & Conditions carefully. When you access, browse and/or use this webs-site (including ordering of products through PrintMyGfx.com) you are agreeing to be bound by all of the terms & conditions stated below and all applicable laws.
If you do not agree with any change, modification or amendment PrintMyGfx makes to the site terms, you may withdraw your consent at any time to be bound by the changes by notifying PrintMyGfx in writing immediately. If you no longer consent, you must immediately discontinue use of your account and PrintMyGfx.com. Your account will be deactivated and you will no longer be eligible to use PrintMyGfx.com or order products or services from PrintMyGfx. If your account is deactivated, you are still fully responsible for payment of any jobs already completed and/or in production.
TABLE OF CONTENTS
Related Policies and Terms
- Shipping Policy
- Refund/Reprint Policy
- Privacy Statement
Modification of Site Terms
Electronic Communication
Site Use
- Customer Provided Content
- Access to Content
- Uploaded Content Requirements
- Color Quality
- Production Turnaround Times
- PrintMyGfx/Under Runs
- Order Approval/Proofing
- Payment
- Order Cancellation
Disclaimer of Warranty / Limitation of Liability
Governing Law
Indemnification
Security and Privacy
Pricing
Termination
RELATED POLICIES AND TERMS
There are additional policies, terms and conditions that apply to the use of specific portion of PrintMyGfx.com and to the purchase of products from PrintMyGfx. These certain additional policies, terms and conditions are included as and shall be deemed to be part of these Terms and Conditions (collectively all such terms and conditions are referred to as the “Site Terms”). Please refer to and review all additional specific terms and conditions, including the following:
- Shipping Policy
- Refund/Reprint Policy
- Privacy Statement
The Site Terms apply exclusively to your access and/or use of PrintMyGfx.com and do not alter in any way the terms or conditions of any other written agreement you may have with PrintMyGfx.
PrintMyGfx values its customers’ privacy. Please make sure you review the Privacy Statement section of PrintMyGfx.com so that you may understand how PrintMyGfx collects and uses information.
MODIFICATION OF SITE TERMS
PrintMyGfx reserves the right to modify, change and/or amend the Site Terms (these Terms and Conditions and/or one, more or all of the additional terms and policies reference above) from time to time. The right to modify, change and/or amend the Site Terms is exclusive to and within the sole and exclusive discretion of PrintMyGfx.
If the Site Terms are changed, modified and/or amended, PrintMyGfx will post the new terms on PrintMyGfx.com and the “last updated” date relevant to the terms and conditions containing the change will be updated. Any changes, modifications and/or amendments will be effective upon the posting of the revised terms to PrintMyGfx.com. By agreeing to these Site Terms you are also agreeing that the posting of any such changes constitutes notice to you of the changes, modifications and/or additions and you acknowledge that it is your responsibility to review these Site Terms (and each of the components thereof) each time you visit or use PrintMyGfx.com.
If you do not agree with any change, modification or amendment PrintMyGfx makes to the Site Terms you may withdraw your consent to and agreement to be bound to them by notifying PrintMyGfx in writing immediately. If you withdraw your consent, however, you must immediately discontinue your use of your account and PrintMyGfx.com. Your account will be deactivated and you and will no longer be eligible to use PrintMyGfx.com or order further products from PrintMyGfx. If your account is deactivated, you are still responsible for payment of jobs already competed and/or in production.
PrintMyGfx may from time to time elect, in its sole discretion, to notify you of changes to its Site Terms and policies via additional means such as e-mail (in addition to posting the changes to PrintMyGfx.com). The fact that on one or more occasions PrintMyGfx has elected to notify you via such additional means does constitute an agreement of any kind by PrintMyGfx that it will do so in the future; the posting of modifications, changes and/or amendments to PrintMyGfx.com remains effective notice of such modifications, changes and/or amendments.
ELECTRONIC COMMUNICATION
By using PrintMyGfx.com you agree and consent that PrintMyGfx may communicate with you electronically for all purposes. This includes all legal and notice requirements. Such electronic communications may take the form of postings to PrintMyGfx.com and/or e-mails forwarded to the e-mail address you provide when you register with PrintMyGfx. You may withdraw your consent to receive electronic communication at any time. If you withdraw your consent, however, you must immediately discontinue your use of your account and PrintMyGfx.com. Your account will be deactivated and you and will no longer be eligible to use PrintMyGfx.com or order further products from PrintMyGfx. If your account is deactivated, you are still responsible for payment of jobs already competed and/or in production.
This electronic document as well as any e-mail communication with you, will be deemed for all purposes to be a “writing” or “in writing,” and shall comply with all statutory, contractual, and other legal requirements for a writing. All such electronic documents shall be legally enforceable as a signed writing as against the parties subject to the electronic documents. They shall be deemed an “original” when printed from electronic records that have been established and maintained in the ordinary course of business.
SITE USE
You are being provided with a limited license to use this website and Site Content solely for the purpose of assessing the product and service offerings on the website, and placing orders for the products and services offered by PrintMyGfx via this website. You are not conveyed any right or license by implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of PrintMyGfx or any third party. You may not use any meta-tags or other “hidden text” utilizing PrintMyGfx’s name or trademarks without PrintMyGfx’s express written consent. Unless you receive PrintMyGfx’s express written consent, you may not:
- resell or make any other commercial use of this website (or any portion thereof), or the Site Content;
- modify, adapt, translate, reverse engineer, decompile, disassemble or convert into a readable format, any part of this Website or its underlying HTML or other code (except as it may be interpreted and displayed by web browser for purposes of using the Website).
- copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any Site Content (including any PrintMyGfx trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise;
- make a derivative use of the website and/or any Site Content; or
- utilize data mining, gathering or extraction methods such as bots, spiders, or other automated tools (whether directly or indirectly) to collect information from the Website or any user of the Website.
- You agree to abide by these Site Terms and not to use the products and services offered by PrintMyGfx for any improper, illegal, unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of improper solicitation.
PrintMyGfx may terminate this license and your use of or access to this website if you make or permit any unauthorized use of this website or the information, Site Content, services, products and materials contained in or offered through this website. Such actions by you may also violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.
Customer Provided Content
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not PrintMyGfx, are entirely responsible for all Content that you upload, post or transmit via PrintMyGfx.com. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.
You agree to not use the PrintMyGfx.com to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging racism, xenophobia, or discrimination of anykind; (iv) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (v) any defamatory remarks directed at any other person or company; or (vi) any content that infringes the intellectual property rights or other proprietary rights of PrintMyGfx or any third party. PrintMyGfx does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will PrintMyGfx be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable.
We do not print adult content (art is accepted), copyrighted material, discriminatory material, FDA material, or money. We reserve the right to deny services without a disclosed reason for objectionable content.
You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that PrintMyGfx does not pre-screen Content, but that PrintMyGfx and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that PrintMyGfx may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of PrintMyGfx, its users and the public.
Access to Content
We advise that you have a copy of all files and content uploaded to PrintMyGfx, as we will not be able to send back any of your files/content at any given time.
After printing, your Content and the Proofs PrintMyGfx may have sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 6 months.
PrintMyGfx maintains no guarantee that Content uploaded into our system will be available in the future.
Uploaded Content Requirements
All artwork, designs and images must be provided in a minimum of 350 DPI and CMYK color mode (unless otherwise stated). PrintMyGfx is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB. PrintMyGfx is not responsible for images printed as fuzzy, distorted or pixelated due to customer providing low-resolution, RGB or otherwise incorrectly-prepared artwork.
PrintMyGfx is not responsible for PANTONE® Matching System colors dropping out or converting to incorrect colors when converted to CMYK
PrintMyGfx is not responsible for PrintMyGfxprint designs or non-flattened files printing in error.
Additional fees may apply for files larger than 30MB.
PrintMyGfx is not responsible for production delays caused by customer file errors, including any delays caused by customers requesting or needing to re-upload files due to not meeting proper print specifications.
More information available on product details and file set up tabs.
Color Quality
PrintMyGfx guarantees that its prints will meet CMYK industry standards. We cannot guarantee “match-print” color fidelity and cannot prevent slight color shift throughout an order. Because we cannot control the color reproduction of a customer’s computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears your monitor. PrintMyGfx is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. PrintMyGfx is not liable for the final color appearance of a UV coated product.
Production Turnaround Time
PrintMyGfx’s standard turnaround is dependent on the product ordered; if you do not specify otherwise you will be charged for standard turnaround for the relevant product.
Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed. If you need to update turnaround or shipping, please contact us as soon as possible via phone or email.
For your convenience, depending on the product ordered, PrintMyGfx offers a variety of different production turnaround times. Not all of the following turnaround times are offered on every product; the available turnaround times will be listed with the product as part of the order process.
Next Business Day – all production ready jobs received and confirmed by no later than 9:00 a.m. CST will be ready by the end of the next business day. Production ready jobs not placed and confirmed by 9:00 a.m. CST will be treated as having been received before 9:00 a.m. CST the following business day.
Next Day Plus 1 – all production ready jobs received and confirmed by no later than 12:00 p.m. CST will be ready the by the end of the second business day after receipt. Production ready jobs not placed and confirmed by 12:00 p.m. CST will be treated as having been received before 12:00 p.m. CST the following business day.
2 Day – all production ready jobs received and confirmed by no later than 9:00 a.m. CST will be ready by the end of the second business day after receipt.
2-4 Day and Most Other Production Times – all production ready jobs received and confirmed by no later than 9 a.m. CST will be begin production the same day.
24 Hour Products (Select Products) – all production ready jobs received and confirmed no later than 7:00 p.m. CST will begin production the same night.
Please note: Turnaround times for jobs that PrintMyGfx does not deem production ready, i.e. those with problems, will not begin until the job is approved and ready for production.
PrintMyGfx/Under Runs
PrintMyGfx reserves the right to ship within 5% PrintMyGfx or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.
Order Approval/ Proofing
Customer is fully responsible for final proof and layout approval prior to the printing process.
PrintMyGfx is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspellings, Graphics, Bleeds, Grammar, Damaged Fonts, Small Fonts, Orientation of Files, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Finished Product Size.
By approving and placing your order, you are agreeing to the following terms:
“I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.”
You will be asked to confirm your acceptance these terms prior to checking out.
Payment
All prices and dollar amounts on this website are in United States dollars. PrintMyGfx presently accepts the following credit cards: VISA, MasterCard, American Express, and DiscPrintMyGfx. We reserve the right to stop accepting credit cards from one or more issuers.
In order for you to register with and order products and services from PrintMyGfx it is necessary for you to provide and keep on file a valid, authentic and current credit card, which you are authorized to use. By submitting a credit card number to PrintMyGfx you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorized to use it. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a PrintMyGfx customer service representative if extended processing is required to complete your transaction request through our website. This may affect to your estimated delivery date.
All orders must be paid for at the time of order. If a charge against a credit card you provide is not authorized or accepted, or is subsequently refused or rejected, we reserve the right to cancel your order without notice or liability.
In the event you make one or more changes to an existing order that incur additional charges, we will submit an invoice for payment. No orders will proceed to production until that additional invoice is paid.
Order Cancellation
A print order can be canceled at any time prior to it entering into production. If you cancel an order prior to it entering into production a 4PrintMyGfx Customer Service representative will inform you of any cancellation charges incurred. (Please allow at least 10 business days for any refunded monies to be credited to your account). A print order cannot be canceled nor refund given once it has entered into production or any process thereafter. All cancellations must be requested in writing via email as soon as possible. If you have not heard from a Customer Service Representative within 1 hour, please call our office at 573.979.2467
Once the job has gone into production it cannot be canceled. We can only refund you the cost of shipping.
If within fifteen (15) days or later of you placing an order and 4PrintMyGfx has not received any files or incomplete files from which to complete your job, 4PrintMyGfx may at its option cancel the order and refund any payment charged to your credit card.
DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITY
THIS WEBSITE AND THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRINTMYGFX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, WITH RESPECT TO THIS WEBSITE AND THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE. PRINTMYGFX DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, THAT THE SERVICES AND PRODUCTS OFFERED WILL MEET THE USER’S REQUIREMENTS, OR THAT THE SERVICES AND PRODUCTS WILL BE PROVIDED IN A TIMELY, UNINTERRUPTED OR SECURE MANNER. PRINTMYGFX IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. PRINTMYGFX DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES, TROJANS, MALWARE, OR OTHER HARMFUL OR MALICIOUS COMPONENTS, EVEN IF PRINTMYGFX OR IT’S AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF SUCH POSSIBILITY. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE IS AT YOUR SOLE RISK.
IN NO EVENT SHALL PRINTMYGFX, OR ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, BE LIABLE (JOINTLY OR SEVERALLY) TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES OF ANY KIND OR NATURE ,UNDER ANY LEGAL THEORY, INCLUDING DAMAGES RESULTING FROM LOSS OF USE, LOSS OF PROFITS AND/OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT PRINTMYGFX HAS BEEN ADVISED OF POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (1) THE USE OR PERFORMANCE OF THIS WEBSITE; (2) ERRORS OR FAULTS IN THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE; (3) THE USE OF INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS PROVIDED THROUGH THIS WEBSITE; (4) THE INABILITY TO USE THIS WEBSITE, ANY PART OF THIS WEBSITE, OR ANY FUNCTION OFFERED BY THE WEBSITE; (5) A FAILURE TO PROVIDE PRODUCTS OR SERVICES ORDERED FROM PRINTMYGFX (OR ANY AFFILIATE THEREOF) FOR ANY REASON INCLUDING ANY LOST, CORRUPTED OR DAMAGED CUSTOMER DATA, NON-DELIVERY, MIS-DELIVERY, LATE DELIVERY, OR LOST OR DAMAGED SHIPMENTS; (6) MISTAKE, OMISSION, DELAY, OR INTERRUPTION OF SERVICE; AND/OR (7) CONTAMINATION BY VIRUS, TROJAN, OR MALWARE OF ANY KIND.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
PRINTMYGFX, TOGETHER WITH ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, SHALL NOT BE RESPONSIBLE FOR ANY DIRECT DAMAGES, AND SHALL NOT PROVIDE ANY CREDIT, REFUND OR ADJUSTMENT OF ANY KIND OR NATURE THAT IS IN EXCESS OF THE AMOUNT ACTUALLY PAID TO PRINTMYGFX (AFTER ACCOUNTING FOR AND DEDUCTING, AS APPLICABLE, SPECIAL OFFERS, DISCOUNTS, REWARDS POINTS, ETC.) FOR THE PRINTED PRODUCT (AND SHIPPING COSTS IF APPLICABLE) AT ISSUE.
UNDER NO CIRCUMSTANCES WILL PRINTMYGFX BE LIABLE TO YOU IN ANY WAY FOR ANY SITE CONTENT YOU MAY BE EXPOSED TO THAT YOU MAY FIND OFFENSIVE, INDECENT OR OBJECTIONABLE.
GOVERNING LAW
The Site Terms and your use of this website shall be governed by and construed in accordance with the laws of the State of Missouri, without resort or giving effect to conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these Site Terms and/or your use of this website shall be filed and adjudicated only in the federal or state courts located in Columbia, MO, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of or under these Site Terms and or your use of this website. This Agreement is not governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is expressly excluded.
INDEMNIFICATION
You agree that you shall indemnify and defend and hold PrintMyGfx and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys’ fees) that, directly or indirectly, arise out of or are related to: (i) your breach of any provision of the Site Terms; (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from this PrintMyGfx, that was not part of the standard Site Contents, infringes up the rights of a third party (iii) and/or (c) any of your activities conducted in connection with this website, your use thereof, and/or the products and services ordered through this website.
SECURITY AND PRIVACY
To order products from PrintMyGfx it will be necessary for you to provide certain personal data or other information through this website via the internet. We are committed to taking all reasonable steps to safeguard your personal data or other information. We use secure servers and encryption software and various other precautions, but no system is infallible. Such information could potentially be subject to interception or alteration by third parties and it is not possible for PrintMyGfx to guarantee absolute confidentiality or security. The information PrintMyGfx collects and how that information is used is to the subject to PrintMyGfx’s Privacy Policy.
TERMINATION
PrintMyGfx may suspend or terminate your account and or your right to utilize the services made available through this website in the event that it determines or has reasonable grounds to suspect that you are in violation of the Site Terms.
Notwithstanding any of these Site Terms that may suggest otherwise, PrintMyGfx reserves the right, without notice and in its sole discretion, to terminate your right to use this website for any reason or no reason at all, and to block or prevent future access to and use of this website by you. In the event your right to use this website is terminated, these Site Terms shall still apply.
PRIVACY
PrintMyGfx is always conscious of our customers’ privacy. To review PrintMyGfx’s privacy policy click here.